01 Introduction & Scope
9999bat- Welcome. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. By using our website or app, you agree to this Privacy Policy.
In compliance with Bangladesh's Digital Security Act and applicable data protection regulations 9999bat - is committed to protecting your privacy. We believe your data belongs to you alone. Under no circumstances will your information be sold or transferred to third parties without your consent.
This policy applies to: 9999bat website, mobile app, live chat, and all other digital services.
02 What Information We Collect
9999bat- When you create and use an account, we collect the following information:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account registration and support |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser type, operating system | Security Monitoring & Fraud Prevention |
| Usage Data | Gaming history, login times, session data | Service Improvement & Personalization |
| Location Information | Country, city (IP-based) | Regulatory Compliance & Access Control |
The above information may be collected directly from you (at registration), automatically (via cookies and log files), and from third-party payment providers.
03 Purpose of Data Use
9999bat Your information is used only for specific, legitimate purposes. We never use your data beyond what is necessary or for any unintended purpose.
- To register, verify, and manage your account
- To process deposits, withdrawals, and other financial transactions
- To deliver gaming services and customer support
- To detect fraud and ensure account security
- To meet legal obligations and maintain regulatory compliance
- To deliver promotional offers and bonuses (where consent has been given)
- To improve our services and deliver a personalized experience
- To operate responsible gaming programs
Our Commitment: 9999bat never sells your information to third parties for advertising purposes.
04 Data Sharing Policy
9999bat Your personal information is shared with third parties only under limited and controlled circumstances. Those circumstances are clearly outlined below:
- Payment Providers: bKash, Nagad — information required to complete transactions
- Game Software Providers: Only the minimum data necessary for game operation
- Identity Verification Agencies: To verify identity during the KYC process
- Law Enforcement: Upon receipt of a valid legal order from a court or government authority
- Anti-Fraud Services: To prevent fraud and money laundering
In all of the above circumstances, only the minimum necessary information is shared. All third-party service providers are required 9999bat- are required to comply with our privacy standards.
Important: Your full identity or financial details are never shared with advertisers or data brokers.
05 Cookies & Tracking Technologies
9999bat Cookies and similar tracking technologies are used on the website and app. These improve your browsing experience and help keep the platform running effectively.
- Essential Cookies: Session maintenance, security tokens — cannot be disabled
- Functional Cookies: Saving language preferences and display settings
- Analytics Cookies: Analysis of site traffic and usage patterns
- Security Cookies: Multiple account and fraud detection
You can disable optional cookies through your browser settings. However, disabling essential cookies may cause certain key features of the platform to stop working. 9999bat No third-party advertising cookies are used.
06 Data Storage & Security
Protecting Your Data 9999bat We use industry-standard security measures. Our servers are always encrypted and undergo regular security audits.
- SSL/TLS Encryption: 256-bit encryption is active on all data transmissions
- Password Hashing: Passwords are stored using the bcrypt algorithm — never in plain text
- Firewall Protection: Advanced web application firewall is active
- Two-Factor Authentication: An additional layer of security for account access
- Regular Audits: Penetration testing conducted by third-party cybersecurity specialists
- Data Backup: Secure encrypted backups — no risk of data loss
Active account data may be retained for up to 5 years after account closure for regulatory purposes. After that, all data is securely deleted.
Security Assurance: In the event of a data breach, we will notify affected users directly within 72 hours.
07 Your Rights
9999bat- As a user, you have several important rights over your own data. We respect these rights and process all requests within 30 days.
- Right of Access: You can request a full copy of the information we hold about you
- Right to Rectification: You may request corrections to any inaccurate or incomplete information
- Right to Erasure: You may request deletion of your data under certain circumstances
- Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes
- Right to Portability: You can export your information in a machine-readable format
- Right to Object: You may object to the use of your data for marketing or profiling purposes
To exercise these rights, email [email protected] or contact us via live chat. Due to legal obligations, some information may not be possible to delete — in such cases, we will let you know clearly.
08 Minor Protection
9999bat For individuals aged 18 and above only. We never knowingly collect or store data from minors. If we become aware that a minor's data is in our system, the account will be immediately closed and all associated data deleted.
A note for parents: If your child has been using this platform, please contact us at [email protected].
09 Third-Party Services & Links
9999bat- The platform integrates various third-party game software and payment services. Each third party operates under its own privacy policy. 9999bat We are not responsible for third-party privacy practices, but we only work with trusted and vetted partners.
- All game providers are required to comply with international gaming licenses and security standards
- Payment gateway providers operate in compliance with PCI DSS standards
- Data sent to analytics services is fully anonymized
10 Privacy Policy Changes
9999bat This Privacy Policy may be updated from time to time. For significant changes, we will notify you via your registered mobile number or email, and clearly post the update on our website. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
The "Last Updated" date at the top of this policy always reflects the most recent revision. If you need a copy of a previous version, please contact our Support Team.
11 Contact Us
For any questions, complaints, or requests regarding your information, please reach out to our dedicated Privacy Team:
Email: [email protected]
Live Chat: 24/7 active — bottom right corner of the platform
Response Time: Usually within 24–48 hours